Privacy Policy
This Privacy Policy explains how Digi Study collects, uses, stores, protects, and manages personal and operational information shared through our platform and related services.
Last updated: March 2026
Information we collect
- We collect contact details submitted through demo, onboarding, or support forms so we can respond appropriately and maintain service communication.
- Schools may share operational information needed for implementation, support, account management, and agreed platform workflows.
- Basic usage logs and system activity records may be generated to support platform reliability, troubleshooting, and security monitoring.
How we use data
- Information is used to provide agreed platform modules, support services, onboarding coordination, and day-to-day service delivery.
- We may use operational insights to improve system reliability, usability, and the overall experience for schools and authorized users.
- We may send important service notices, release updates, account-related communication, or policy changes when relevant.
Security
- We use secure access controls, role-based permissions, and internal safeguards to help protect information handled through the platform.
- Data handling follows internal security practices designed to support auditability, controlled access, and operational accountability.
- Only authorized personnel and teams access the information required for support, service delivery, and related operational responsibilities.
Data retention
- We retain information only for as long as needed to provide services, meet legal obligations, and support school operations.
- Data retention periods may vary depending on the nature of the information and service agreements.
Third-party services
- Digi Study may use trusted third-party infrastructure and service providers to support hosting, communication, analytics, and platform operations.
- These providers only receive the information necessary to perform their role and are expected to follow appropriate security standards.
User rights and contact
- Schools may contact Digi Study to request updates, corrections, or clarifications regarding shared information.
- For privacy-related questions, users may contact contact@digistudy.in.
For policy-related queries, contact us at contact@digistudy.in.